| |
Manufacturing Sectors |
Construction sector |
Selected services sectors |
Total |
2005 |
2006 |
2005 |
2006 |
2005 |
2006 |
2005 |
2006 |
| Enterprises with 10 or more persons engaged1 |
|
2,800 |
2,759 |
682 |
736 |
8,729 |
8,724 |
12,211 |
12,219 |
| |
% |
100 |
100 |
100 |
100 |
100 |
100 |
100 |
100 |
| General information about ICT systems |
Using a computer
|
|
99 |
99 |
98 |
95 |
96 |
96 |
97 |
97 |
| Using e-mail |
|
95 |
96 |
93 |
92 |
91 |
93 |
92 |
93 |
| Using intranet |
|
45 |
47 |
23 |
38 |
40 |
47 |
40 |
46 |
| Using LAN |
|
59 |
62 |
49 |
51 |
54 |
62 |
55 |
61 |
| Using extranet |
|
16 |
17 |
2 |
6 |
15 |
19 |
15 |
18 |
| Using dedicated ICT systems for managing orders |
|
45 |
49 |
17 |
22 |
41 |
46 |
40 |
45 |
| Have a written ICT strategy |
|
20 |
20 |
4 |
10 |
17 |
19 |
17 |
19 |
| |
| Use of the intenet |
| Using the internet |
|
96 |
97 |
95 |
93 |
91 |
93 |
92 |
94 |
| Having a website of homepage |
|
67 |
66 |
40 |
47 |
59 |
64 |
60 |
64 |
| |
| Purposes of using the internet (as consumer) |
| Market monitoring |
|
37 |
46 |
25 |
28 |
36 |
44 |
35 |
44 |
| Receiving digital products |
|
30 |
35 |
22 |
23 |
28 |
30 |
29 |
31 |
| Obtaining after sales services |
|
18 |
32 |
5 |
19 |
17 |
31 |
16 |
31 |
| Banking and financial services |
|
78 |
84 |
78 |
82 |
68 |
80 |
71 |
81 |
| Information search |
|
88 |
92 |
87 |
84 |
77 |
86 |
80 |
87 |
| Training and education |
|
27 |
36 |
15 |
30 |
27 |
37 |
26 |
36 |
| |
| Interaction with public authorities via Internet |
| For obtaining information |
|
68 |
78 |
69 |
75 |
62 |
74 |
64 |
75 |
| For obtaining forms |
|
69 |
80 |
67 |
77 |
63 |
76 |
64 |
77 |
| For returning filled-in forms |
|
44 |
58 |
40 |
54 |
41 |
56 |
42 |
56 |
| For full electronic case handling |
|
32 |
44 |
29 |
36 |
31 |
47 |
31 |
46 |
| Submit proposal by electronic tender system |
|
15 |
19 |
21 |
32 |
13 |
20 |
14 |
21 |
| |
| Purposes of using the internet (as provider) |
| Marketing the enterprise's products |
|
56 |
61 |
28 |
37 |
49 |
58 |
49 |
58 |
| Facilitating access to catalogues and price lists |
|
28 |
33 |
6 |
11 |
24 |
33 |
24 |
32 |
| Customised page for repeat clients |
|
7 |
10 |
3 |
5 |
8 |
12 |
7 |
11 |
| Delivering digital products |
|
6 |
6 |
- |
1 |
9 |
10 |
8 |
9 |
| Providing after sales support |
|
12 |
16 |
1 |
4 |
11 |
17 |
11 |
16 |
| |
| Integration of ITC systems |
| that link to |
| Reordering replacement supplies |
|
20 |
21 |
4 |
7 |
17 |
21 |
17 |
21 |
| Invoicing and payment systems |
|
33 |
37 |
12 |
16 |
25 |
28 |
26 |
30 |
| Managing production, logistics or service operations |
|
24 |
28 |
5 |
7 |
14 |
18 |
16 |
20 |
| Your suppliers' business system |
|
7 |
8 |
2 |
3 |
13 |
14 |
11 |
12 |
| Your customers' business system |
|
9 |
9 |
- |
2 |
18 |
8 |
8 |
8 |
| |
| Security facilities used |
| Virus checking or protection software |
|
89 |
95 |
89 |
89 |
86 |
90 |
87 |
91 |
| Firewalls |
|
70 |
80 |
64 |
73 |
66 |
79 |
67 |
79 |
| Secure servers |
|
44 |
60 |
30 |
42 |
43 |
61 |
43 |
59 |
| Offsite data backup |
|
47 |
51 |
29 |
34 |
40 |
45 |
41 |
46 |
| Electronic digital signature for customer authentication |
|
10 |
11 |
13 |
11 |
9 |
13 |
10 |
12 |
| Other authentication mechanism (e.g. PIN code) |
|
24 |
23 |
29 |
21 |
21 |
24 |
22 |
24 |
| Encryption for confidentiality |
|
11 |
18 |
3 |
6 |
12 |
20 |
11 |
19 |
| |
| Security problems encountered |
| Computer virus attack resulting in loss of data or working time |
|
38 |
22 |
46 |
28 |
35 |
21 |
36 |
22 |
| Unauthorised access to enterprise computer systems or data |
|
2 |
2 |
11 |
7 |
3 |
3 |
3 |
3 |
| Blackmail or threats to enterprise computer systems or data |
|
1 |
0 |
2 |
1 |
2 |
0 |
2 |
0 |
| |
| Any of the above |
|
40 |
23 |
50 |
30 |
36 |
22 |
38 |
23 |
| None of the above |
|
60 |
77 |
50 |
70 |
64 |
78 |
62 |
77 |
| |
| 1 |