Contacting the office by telephone
- We will answer 90% of your calls within 20 seconds.
- We will identify ourselves to you when answering the telephone.
- If we cannot give an immediate answer to your query we will take the details and call you back.
- If the nature of your query requires us to take time in putting an answer together we will advise you of this and the length of time it will take.
By letter
- We will reply to your letters within 5 working days. If we cannot give you a full reply within this time we will advise you of this and we will let you know when we can provide a full reply.
- Our correspondence will contain the name and contact number of the person dealing with you.
By email
- For general queries you should contact the office at information@cso.ie
- We will respond to emails to this address within 2 working days. If we cannot give you a reply within this time we will advise you of this and we will let you know when we can provide a full reply.
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