ComplaintsInitially your complaint can be addressed to the relevant section within the office. The staff there will try to find a speedy remedy. If you are not happy with their response we will arrange for your complaint to be officially investigated by the Customer Relations Officer:
Mr Eamonn Dorney LoCall 1890 313 414 If you are not satisfied with the outcome of the review by the Customer Relations Officer the matter can be appealed to: Mr Liam Hogan LoCall 1890 313 414
If the matter is still not resolved you may refer it to the Ombudsman at: The Ombudsman Website: www.ombudsman.ie |
