Central Statistics Office Ireland

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Customer Charter

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Complaints

Initially your complaint can be addressed to the relevant section within the office. The staff there will try to find a speedy remedy.

If you are not happy with their response we will arrange for your complaint to be officially investigated by the Customer Relations Officer:

 

Mr Eamonn Dorney
Customer Relations Officer
Central Statistics Office
Skehard Road
Cork

LoCall 1890 313 414
Phone +353 21 453 5036
Fax +353 21 453 5555
Email cro@cso.ie

If you are not satisfied with the outcome of the review by the Customer Relations Officer the matter can be appealed to:

Mr Liam Hogan
Head of Administration and Finance Division
Central Statistics Office
Skehard Road
Cork

LoCall 1890 313 414
Phone +353 21 453 5089
Fax + 353 21 453 5555
Email convention: firstname.lastname@cso.ie

 

If the matter is still not resolved you may refer it to the Ombudsman at:

The Ombudsman
18 Lower Leeson Street
Dublin 2
Phone +353 1 639 5600
Fax +353 1 639 5674
Email ombudsman@ombudsman.irlgov.ie

Website: www.ombudsman.ie



Central Statistics Office, Skehard Road, Cork, Ireland.
Tel: 353-21-4535000 | Fax: 353-21-4535555 | LoCall: 1890 313 414 | e-mail: webmaster@cso.ie
Contact Census: LoCall 1890 236 787 | e-mail: census@cso.ie